Shipping typically takes 5 to 10 business days, depending on your location and the destination country. Delays may occur during high-demand periods, but we always do our best to ensure fast and reliable delivery.

All orders are processed within 1 to 3 business days after purchase. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

We’re sorry for the inconvenience. Please contact our customer support at: shpjack23＠gmail.com with your order number and a description of the issue. We’ll review it promptly and offer a solution as soon as possible.

You can request a return or replacement within 14 days of receiving your item, as long as it’s unused and in original condition. Please contact us to begin the process — we’ll guide you through each step.

If your order hasn’t been shipped yet, we can cancel it and issue a full refund. Please email us at shpjack23 ＠gmail.com soon as possible. Once shipped, cancellations are no longer possible, but returns are available after delivery.